Kopius Teas will be taking aggressive action to improve its core operations, with the highest priority assigned to reducing the time required for order processing.

Kopius Teas has grown rapidly since we started in 2008. We offer the industry's largest selection of over 400 bulk teas and blending ingredients for the specialty tea industry. We believe continued expansion of our business demands that we immediately implement a series of fundamental changes in how we package, store, and ultimately ship our products.

Over the next few weeks, we will begin shipping our products from a professional fulfillment service located just outside of Los Angeles, CA. Our goal will be to offer same day shipping service for subcase orders received prior to noon PST.  This represents a significant benefit to all our clients, especially clients with limited storage capacity or wishing to minimize inventory holding costs.

In order to realize this level of service, we will be standardizing the pack sizes of our products. Most products will be packed in 5 lb bags, while selected specialty teas and ingredients will only be offered in 2 lb bags. Regardless of the pack size, our clients will be able to instantly view availability of all products through our e-commerce site at www.kopiusteas.com.

Undoubtedly there will be a transition period where you will begin to see the following changes:

• product codes will be altered to reflect new pack sizes
• product prices will reflect the cost per bag
• incentive discounts will be applied towards the total value of your order, as opposed to quantities of individual products
• some items will be temporarily unavailable as we transport inventory to the new warehouse
• elimination of the warehouse pickup delivery option
• a temporary hold on all sample orders
• reduction in the overall number of products offered, although many products will continue to be sold in full case quantities
  

What will not change is the product quality of certified organic, fair trade, and rain forest alliance certified products you have come to expect from Kopius Teas.

These operational improvements will allow us to better serve you in 2012 and beyond. Should you have any questions regarding this transition, please call us at 858 764 1981 or write us at sales@kopiusteas.com.

Total Order Subtotal

discount

$250 - $499

3%

$500 - $749

5%

$750 - $1499

8%

>$1500

9%